The Director of Business Continuity is responsible for directing business continuity and crisis management programs, including planning, documenting, testing and constantly maturing the business continuity program. The Director leads the business continuity program, within the overall Enterprise Risk Management (ERM) function, and establishes vision and direction of the o

The Senior Analyst, Capital Markets works independently to perform research, data extraction and analysis, building data and analytical tools and providing ALM modeling to support Interest Rate Risk management, Balance Sheet strategy and Liquidity Risk assessments. Here's what you can expect from the job and what you need to be successful Job Duties Validate and maintain

The Senior Director of Member Insights reports into the VP of Continuous Improvement and will lead the Credit Union Member Insights program. The Senior Director will be the voice of the Member, with a strategic emphasis on understanding and ensuring we are meeting the evolving needs of our members. This team will be responsible for developing target state member journeys,

Manage complex CXC programs and support, including indirect management of SLA/SOW, partnering with other applicable business units (such as Card Services, Consumer Lending and Digital Products) Manages day to day operations with outsourced call center, responsibilities include Daily Transfer Rate Service Levels (70% in 30 Seconds) Quality Assurance/Call Monitoring First T

The Relationship Banker II is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As an Relationship Banker II, you'll work in a fast paced environment processing routine and complex financial transactions for members in person, over the phone, and by e mail. You'll engage in consultative conversations with mem

The Collateral Documents Associate ensures lien placement on consumer loans,releases liens and performs title maintenance, all in compliance with title and lien regulations for each State. Here's what you can expect from the job and what you need to be successful Job Duties Ensure timely lien placement through ongoing communication with members, third party vendors, other

The Relationship Banker II processes routine and complex financial transactions for members in person and virtually, as well as follow up activities by phone and email. The Representative is focused on building strong relationships with new and existing members. Here's what you can expect from the job and what you need to be successful Job Duties Establish and maintain me

The Senior Marketing Strategist envisions, develops and implements innovative strategies and programs that take into account a complex set of factors and considerations, such as long and short term business goals, market conditions, competitive landscape, market research, seasonal trends, budget, capacity, and brand and channel strategies. Here's what you can expect from

Quickly process routine financial transactions for members including deposits and withdrawals, loan payments, and cashier's checks, while ensuring regulatory compliance and adherence to internal procedures Establish and maintain member deposit and loan accounts Provide the highest quality of member service by promptly addressing member concerns and escalate to leadership

Quickly process routine financial transactions for members including deposits and withdrawals, loan payments, and cashier's checks, while ensuring regulatory compliance and adherence to internal procedures Establish and maintain member deposit and loan accounts Provide the highest quality of member service by promptly addressing member concerns and escalate to leadership

The Relationship Banker is a financial partner that is part of a supportive and dynamic member focused sales team. You'll work in a fast paced environment processing routine financial transactions and engage in consultative conversations in person, by phone, and/or e mail with members to establish a strong rapport and understanding of their financial needs and offer tailo

Quickly process routine and complex financial transactions for members including deposits and withdrawals, loan payments, and cashier's checks, while ensuring regulatory compliance and adherence to internal procedures Establish and maintain member deposit and loan accounts including businesses, trusts fiduciary , and IRA accounts Provide the highest quality of member serv

The Mortgage ServicingAssociate responds to member mortgage and home equity loan inquiries and handles mortgage and home equity loan transactions post close. Here's what you can expect from the job and what you need to be successful Job Duties Respond to member email inquiries with professionally written email responses and handle member inquiries by phone and through the

The Relationship Manager develops new and deepens existing member relationships to position First Tech as being their financial partner for life. In this role, you will help our members reach their financial dreams through providing financial solutions, education, and advice. Here's what you can expect from the job and what you need to be successful Job duties Manage a po

The Relationship Banker II is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As an Relationship Banker II, you'll work in a fast paced environment processing routine and complex financial transactions for members in person, over the phone, and by e mail. You'll engage in consultative conversations with mem